Lead interaction designer
- Grade
- G6 (Lead)
- Download
- Word document
You will
- set direction and assure the quality of design delivery across teams
- lead the design of multiple or highly complex services, ensuring user needs are met effectively
- collaborate with service managers, programme directors, and other leaders to develop and implement design concepts that align with organisational goals
- advocate for user-centred design, influencing senior stakeholders and promoting design practices across organisational boundaries
- mentor and coach designers to improve team capability and foster a culture of continuous learning and collaboration
Skills you need
It is essential that you can demonstrate the following experience in your application and at the interview:
- strong ability to gain support for design decisions and strategy from senior leaders and stakeholders
- expertise in designing and delivering inclusive, accessible, and sustainable services that meet diverse user needs
- proven capability in aligning design work with organisational goals and adapting to risks, opportunities, and constraints
- excellent communication skills to explain complex design concepts and build consensus across diverse audiences
- ability to lead design sessions, effectively engaging with senior leaders, stakeholders, and other UCD professions to shape outcomes
- expert in using patterns and components to create consistency across services
It is desirable if you can demonstrate the following:
- experience setting a vision for and leading design across multiple teams
- strong analytical and strategic thinking skills to influence organisational priorities and processes