Delivery management principles

Principle 1: Deliver value, always

Last reviewed
5 August 2026

Deliver value early and often

We believe that delivering value is the primary purpose of delivery because success is determined by the outcomes, benefits and improvements achieved for users and the organisation, rather than the completion of activities alone.

Therefore, we will define and track benefits, prioritise work based on value, impact and business priorities, continuously validate that delivery is meeting user and business needs, and ensure decisions remain focused on achieving the intended outcomes.